A typical consultancy package would provide the following:

• supporting Trustees and senior management teams develop a strategic approach to quality and best value and in communicating this to the rest of the organisation
  
• facilitating implementation teams develop practical quality manuals that are user-friendly, appropriate and flexible. This covers the writing of service standards, policies, procedures and guidelines, and checking these out on the ground
  
• document control procedures
  
• meeting the requirements of external inspection and/or accreditation systems e.g. Local Authority Inspections, ISO 9001 (2000), Investors in People, NVQ Programmes, Quality Mark, QUADS and supporting people.
  
• Providing training and support for staff working at the sharp end to help them make use of the quality system as a working tool to support them in providing quality services
  
• Supporting the rollout and implementation systems through quality launch programmes, and the provision of an internal auditor/assessor programme for non-management staff and volunteers